Policies

The Clan MacFarlane Worldwide, Inc., Refund and Return Policy:
Please contact us at webstore@clanmacfarlane.org if you have
questions or concerns about your purchases or to get details about CMW’s
exchange or return policy. Your satisfaction is important to us!

Details:
Returns can only be accepted for exchange or store credit within 30 days of
the original purchase date. All returned items must be in the original
packaging and condition. All returns must have a copy of the original receipt
or invoice.

- Returns/exchanges will only be accepted for damaged or defective products. We are unable to process returns or exchanges in the event the incorrect size is ordered.

Please use the included sizing charts on each product's page to ensure a proper fit.

A limited number of legacy products, exclusive to t-shirts, do not have sizing charts. CMW will offer exchanges for sizing issues on those products only (Andrew "the Wizard" t-shirts, CMW Logo t-shirts, and MacFarlane's Lantern t-shirts)..


All custom orders are non-returnable.

Prices and policies are subject to change.


Returns on legacy products only can be completed by return shipment to:
CMW, 1825 Delaware Street, Lawrence, Kansas, USA 66044
Return shipments will need to be pre-paid by you. When we receive your return
shipment we will contact you to advise you of the status of your store credit or
exchange shipment.

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